Terms and Conditions of Use
This document sets out all the rules, rights and responsibilities that are binding on every user of the 4dnum platform. Please read carefully before registering or using any of our services.
Account Eligibility
Registration is open only to individuals aged 21 and above who are located in jurisdictions where online gambling is permitted. Only one account is allowed per user.
Bonus Rules
All bonuses are subject to the stated wagering requirements. The 100% welcome bonus of up to RM1,000 requires 15x wagering of the bonus amount before any withdrawal can be made.
Deposits and Withdrawals
Minimum deposit of RM20 for all payment methods. Minimum withdrawal of RM100, processed within 10 to 45 minutes depending on the method chosen.
Account Security
Users are responsible for keeping their password and login details confidential. Any activity that occurs under your account is considered your own action.
Prohibitions and Restrictions
Any attempt at fraud, bonus abuse, use of automated software, or manipulation of account data may result in account suspension or permanent closure.
Customer Support
The 4dnum support team operates 24/7 via live chat and email in Malay and English, ready to assist with any account or transaction enquiries.
1 Definitions and Scope of Agreement
In this document, "4dnum", "we", "platform" or "website" refers to the online service operated under the domain 4dnum.one. "User", "member" or "you" refers to any individual who accesses, registers or uses the services provided by 4dnum.
These terms and conditions constitute a valid and binding agreement between 4dnum and each user. This agreement governs the use of all services including sports betting, online slots, live casino, mix parlay and all other games available on this platform.
2 Eligibility and Registration Requirements
To register and use the 4dnum platform, you must meet all of the following requirements:
- Be at least 21 years old on the date of registration
- Not be located in a jurisdiction that prohibits online gambling
- Register only one account per individual, household, IP address, or device
- Provide accurate, correct and up-to-date personal information during registration
- Register for personal use only, not on behalf of any third party
- Have not previously had an account closed by 4dnum for a terms violation
4dnum reserves the right to request identity verification at any time. Failure to submit verification documents within the specified period may result in the account being temporarily suspended.
3 User Account and Responsibilities
Each user is fully responsible for their account. These responsibilities include:
- Keeping your password secure and not sharing it with anyone
- Notifying 4dnum immediately if your account is accessed without your permission
- Ensuring all information in your account is accurate and kept up to date
- Not transferring the account to any other individual
4dnum is not responsible for any losses arising from a user's failure to keep their login details secure. All activities carried out using your login credentials are considered your own actions.
4 Deposits, Withdrawals and Payment Methods
4dnum accepts a range of payment methods suited to Malaysian players. All financial transactions are subject to the following conditions:
- Minimum deposit for all payment methods is RM20
- Minimum withdrawal is RM100
- Withdrawals are processed within 10 to 45 minutes
- All deposits and withdrawals must use an account in the name of the registered user only
- 4dnum reserves the right to request additional verification before approving high-value withdrawals
Supported payment methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay as well as cryptocurrency including USDT, BTC and ETH.
5 Bonuses, Promotions and Wagering Requirements
All bonuses and promotions offered by 4dnum are subject to specific wagering requirements. Users must read and understand these requirements before accepting any bonus.
The 100% welcome bonus on the first deposit of up to RM1,000 requires a wagering requirement of 15 times the bonus amount before any withdrawal from the bonus funds can be made. For example:
- Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 15 = RM1,500
- Deposit RM2,200 → Bonus RM1,000 → Balance RM3,200 → Wagering requirement: RM1,000 × 15 = RM15,000
4dnum reserves the right to change, suspend or end any promotion at any time without prior notice. Bonus abuse including opening multiple accounts to claim bonuses repeatedly is a serious violation of these terms.
6 VIP Programme and Cashback
4dnum offers a VIP programme with three tiers to reward loyal members. Each tier provides a different weekly cashback rate:
- 🥉 Bronze — weekly cashback of up to 0.4%
- 🥈 Silver — weekly cashback of up to 0.8%
- 🥇 Gold — weekly cashback of up to 1.2%
Advancement to a higher tier depends on the user's level of activity and loyalty on the platform. 4dnum reserves the right to change the structure of this VIP programme at any time and will notify members through the appropriate channels.
7 User Conduct and Prohibitions
Users of the 4dnum platform are prohibited from doing the following:
- Using any automated software, bots, or scripts to access or play on the platform
- Manipulating game outcomes through technical means or collusion with other users
- Using information obtained unlawfully to gain an advantage in betting
- Carrying out any activity related to money laundering through the platform
- Uploading or distributing unlawful content through any communication channel on the platform
- Providing false or misleading information to the customer support team
Violation of any of the above prohibitions may result in immediate suspension, permanent account closure, forfeiture of account balance and appropriate legal action.
8 Responsible Gambling
4dnum is committed to the principles of responsible gambling. We provide several tools to help users manage their gambling habits:
- Deposit limits — users can set daily, weekly or monthly deposit limits
- Temporary break — an option to suspend the account for a set period
- Self-exclusion — users can apply to exclude themselves from the platform
- Direct support — our team is ready to assist users who feel they need help
If you are concerned about your own gambling habits or those of someone you care about, contact our support team or visit our Responsible Gambling page for more information and support resources.
9 Intellectual Property and Copyright
All content found on the 4dnum platform including designs, text, graphics, logos, icons, images, audio clips, digital downloads and software is the property of 4dnum or its licensors and is protected by copyright law.
Users are not permitted to duplicate, distribute, display, sell, rent, transfer, broadcast or exploit any part of the platform without prior written consent from 4dnum. Any unauthorised use may be subject to legal action.
10 Limitation of Liability
To the extent permitted by law, 4dnum is not responsible for:
- Any financial losses arising from gambling activities on the platform
- Service disruptions due to system maintenance, technical issues or circumstances beyond our control
- Data loss resulting from a user's device failure or internet connection
- Disputed betting outcomes caused by connection issues on the user's end
In the event of any technical disruption during a game, 4dnum reserves the right to void the affected bets and return the original stake to the user's account.
11 Changes to Terms and Conditions
4dnum reserves the right to change, amend or update these terms and conditions at any time. Changes will take effect immediately upon being published on the website. Users are encouraged to review this page periodically to stay informed of any latest changes.
Continued use of the 4dnum platform after any changes to the terms is considered acceptance of the latest version of the terms. If you do not agree with the changes, please stop using the platform and contact customer support to close your account.
12 Governing Law and Dispute Resolution
These terms and conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which 4dnum is registered. Any dispute arising from or relating to these terms shall first be resolved through negotiation between both parties.
If a dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties.
Understood Our Terms?
Once you have read through all the terms and conditions, you may proceed to register an account or log in to enjoy all the games and exclusive offers at 4dnum.
By using this platform, you confirm that you are 21 years of age or older and agree to all the terms and conditions stated.
FAQ
Questions About Terms and Conditions
Answers to the most frequently asked questions by 4dnum users regarding the terms of use.